Water off
The taps run dry, or your water company says the water isn't safe to drink.
They'll tell you what's happening and what to do.
Updated
Do now
- Check your water company's website or social media for updates.
- Follow their instructions, including any notice to boil water and any bottled water stations.
- Use your stored water for drinking first.
- Use wipes and hand sanitiser for washing hands.
Check on
- Neighbours who can't carry water home from a bottled water station.
- People on the Priority Services Register. Their water company may be able to help.
Don't
Don't: drink tap water if there's a notice to boil it. Boil it first, or use bottled water.
Don't: drink water from a hot water tank or radiator.
Call 999 if someone is in immediate danger.